User contributions
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- 23:43, April 9, 2019 (diff | hist) . . (+13) . . Draft:ATC/Current/AgentGuide/How Predictive Engagement enriches your chat experience
- 23:41, April 9, 2019 (diff | hist) . . (-16) . . ATC/Current/AgentGuide (Published)
- 23:41, April 9, 2019 (diff | hist) . . (-170) . . ATC/Current/AgentGuide/Get started PureEngage (Published)
- 23:41, April 9, 2019 (diff | hist) . . (+248) . . N ATC/Current/AgentGuide/Get started PureCloud (Published)
- 23:39, April 9, 2019 (diff | hist) . . (-36) . . Draft:ATC/Current/AgentGuide
- 23:39, April 9, 2019 (diff | hist) . . (-174) . . Draft:ATC/Current/AgentGuide/Get started PureEngage
- 23:33, April 9, 2019 (diff | hist) . . (+20) . . Draft:ATC/Current/AgentGuide (Added Customer details)
- 23:31, April 9, 2019 (diff | hist) . . (+4) . . Draft:ATC/Current/AdminGuide/Customer journey map
- 23:30, April 9, 2019 (diff | hist) . . (+4) . . Draft:ATC/Current/AgentGuide/Get started PureEngage
- 23:28, April 9, 2019 (diff | hist) . . (+287) . . Draft:ATC/Current/AdminGuide/Customer details
- 23:27, April 9, 2019 (diff | hist) . . (+823) . . N Draft:ATC/Current/AdminGuide/Customer details (Created page with "{{Article |Standalone=No |DisplayName=Customer details |Platform=PureEngage, PureConnect, PureCloud |TocName=Customer details |Context=See details about a customer and their v...")
- 23:23, April 9, 2019 (diff | hist) . . (+3) . . Draft:ATC/Current/AdminGuide
- 23:15, April 9, 2019 (diff | hist) . . (-19) . . Draft:ATC/Current/AdminGuide (Deleted visitor details)
- 23:12, April 9, 2019 (diff | hist) . . (+4) . . Draft:ATC/Current/AdminGuide/Additional information (customer istead of visitor)
- 23:11, April 9, 2019 (diff | hist) . . (+1) . . Draft:ATC/Current/AdminGuide/Outcome scores
- 23:10, April 9, 2019 (diff | hist) . . (-1) . . Draft:ATC/Current/AdminGuide/Outcome scores (Updated image)
- 23:09, April 9, 2019 (diff | hist) . . (+3) . . Draft:ATC/Current/AdminGuide/Outcome scores
- 23:08, April 9, 2019 (diff | hist) . . (+1) . . Draft:ATC/Current/AdminGuide/Segments assigned
- 23:06, April 9, 2019 (diff | hist) . . (+232) . . Draft:ATC/Current/AdminGuide/Customer journey map
- 23:03, April 9, 2019 (diff | hist) . . (-21) . . Draft:ATC/Current/AdminGuide/Live Now (customer instead of visitor)
- 22:59, April 9, 2019 (diff | hist) . . (+844) . . N Draft:ATC/Current/AdminGuide/Additional information (Set up page)
- 22:58, April 9, 2019 (diff | hist) . . (+636) . . N Draft:ATC/Current/AdminGuide/Outcome scores (Set up page)
- 22:56, April 9, 2019 (diff | hist) . . (+672) . . N Draft:ATC/Current/AdminGuide/Segments assigned (Set up page)
- 22:54, April 9, 2019 (diff | hist) . . (+1,375) . . Draft:ATC/Current/AdminGuide/Customer journey map (Set up initial sections)
- 22:50, April 9, 2019 (diff | hist) . . (+694) . . N Draft:ATC/Current/AdminGuide/Customer journey map (Created page with "{{Article |Standalone=No |DisplayName=Customer journey map |Platform=PureEngage, PureConnect, PureCloud |TocName=Customer journey map |Context=The customer journey map shows a...")
- 22:43, April 9, 2019 (diff | hist) . . (+106) . . Draft:ATC/Current/AdminGuide (Added new topics for Live Now)
- 22:37, April 9, 2019 (diff | hist) . . (+1) . . Draft:ATC/Current/AdminGuide
- 16:29, April 5, 2019 (diff | hist) . . (+5) . . Draft:ATC/Current/AdminGuide/Live Now (GPE-2969 updates: Status description changes.)
- 10:26, April 4, 2019 (diff | hist) . . (+68) . . ATC/Current/AdminGuide/Web tracking (Published)
- 10:25, April 4, 2019 (diff | hist) . . (+68) . . Draft:ATC/Current/AdminGuide/Web tracking
- 22:58, April 3, 2019 (diff | hist) . . (+236) . . ATC/Current/AdminGuide/Get Started PureConnect (Published)
- 22:58, April 3, 2019 (diff | hist) . . (+236) . . Draft:ATC/Current/AdminGuide/Get Started PureConnect (Updated the links to be PureConnect-specific)
- 22:57, April 3, 2019 (diff | hist) . . (+374) . . Draft:ATC/Current/AdminGuide/Get Started PureEngage (Updated links to be specific to PureEngage.)
- 22:56, April 3, 2019 (diff | hist) . . (+236) . . Draft:ATC/Current/AdminGuide/Get Started PureCloud (Changed links to be specific to PureCloud)
- 18:06, April 3, 2019 (diff | hist) . . (+115) . . ATC/Current/AdminGuide/Chat offers (Published)
- 18:06, April 3, 2019 (diff | hist) . . (+115) . . Draft:ATC/Current/AdminGuide/Chat offers (Added a link to PureEngage)
- 18:01, April 3, 2019 (diff | hist) . . (+140) . . ATC/Current/AdminGuide/Chat offers (Published)
- 18:01, April 3, 2019 (diff | hist) . . (+22) . . Draft:ATC/Current/AdminGuide/Chat offers (Published link to PureConnect in Updates for Route chats to a team section)
- 17:59, April 3, 2019 (diff | hist) . . (+118) . . Draft:ATC/Current/AdminGuide/Chat offers
- 18:01, March 28, 2019 (diff | hist) . . (-13) . . ATC/Current/AgentGuide/PureConnect (Published)
- 18:01, March 28, 2019 (diff | hist) . . (+50) . . ATC/Current/AgentGuide (Published)
- 18:00, March 28, 2019 (diff | hist) . . (-25) . . Draft:ATC/Current/AgentGuide/PureConnect
- 17:59, March 28, 2019 (diff | hist) . . (+50) . . Draft:ATC/Current/AgentGuide
- 17:58, March 28, 2019 (diff | hist) . . (+3) . . m Draft:ATC/Current/AgentGuide/Get started PureCloud (undefined (Saved using "Save and continue" button in form))
- 17:56, March 28, 2019 (diff | hist) . . (+12) . . Draft:ATC/Current/AgentGuide/PureConnect (Renamed page/TOC)
- 17:54, March 28, 2019 (diff | hist) . . (+129) . . ATC/Current/AgentGuide/Get started PureConnect (Published)
- 17:54, March 28, 2019 (diff | hist) . . (+129) . . Draft:ATC/Current/AgentGuide/Get started PureConnect (Rebuilt links 1 and 2)
- 17:50, March 28, 2019 (diff | hist) . . (+91) . . ATC/Current/AgentGuide/Get started PureEngage (Published)
- 17:49, March 28, 2019 (diff | hist) . . (+91) . . Draft:ATC/Current/AgentGuide/Get started PureEngage (Rebuilt links for steps 1 and 2)
- 17:44, March 28, 2019 (diff | hist) . . (+39) . . ATC/Current/AgentGuide/Get started PureEngage (Published)
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