WebRTC - Genesys Documentation

WebRTC

Web Real-Time Communication (WebRTC) Media Service is a real time communication over the internet that enables agent to connect into Genesys contact center environment to perform their business operations.

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This is a draft page; the published version of this page can be found at WebRTC.

Click on any of the following to see the documentation for that version:

Release Notes

WebRTC Release Notes

Private Edition

Find detailed information about how to deploy this service in your environment.

WebRTC Private Edition Guide

Retrieved from "https://all.docs.genesys.com/Draft:WebRTC (2025-06-21 17:49:00)"

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