forms: track
From Genesys Documentation
This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.
Learn how to use theforms:track method to capture when users complete web-based forms.
Description
The forms:track method tracks form submission and abandonment events. By default, forms tracking captures form data when a user submits or abandons a form.
- Recorded form data includes the values of all input, select, and textarea fields.
- Recorded form data excludes the values of hidden, submit, and password fields, along with any fields that contain any of the sensitive input strings.
Important
In order for Altocloud SDK forms tracking to capture form data, each input needs to have a properly defined name attribute.See also Form Tracking API.
Signature
ac('forms:track', [selector], [options]);
Arguments
selector
- Description: The element you want to track.
- Type: string
- Status: optional
- Default: form
options
- Description: The activity or behavior that you want to track.
- Type: object
- Status: optional
- Default: {}
- Properties:
Name | Description | Type | Status | Default | Arguments |
captureFormDataOnAbandon | boolean | optional | true | ||
captureFormDataOnSubmit | boolean | optional | true | ||
transform | function | optional | formDataObject | ||
traitsMapper | traitsMapper |
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