Utterances
From Genesys Documentation
This topic is part of the manual Genesys Dialog Engine User Guide for version Current of Genesys Dialog Engine.
Read this topic for other versions:
Contents
An Utterance is what the user communicates to describe their intent.
You should have at least one intent created.
What are utterances?
Add an utterance
- In the Utterances tab, type an utterance in the + field, and press Enter.
- Add more utterances to the intent, as needed.TipYou must have two utterances added to your intent before you can save the intent.
Edit an utterance
- Click an utterance and modify the information, as required.
Delete an utterance
- Select an utterance and click the Delete button.
Search utterances
Use the Search filter to locate all utterances that use a specific keyword. This feature is useful when you have a large number of utterances for your intent.
- In the Search field, type a word to locate all instances of that word in multiple utterances.
What's next?
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