Base unit of content for CX Contact - 9.0.026.03
From Genesys Documentation
Component RN Definition[edit source]
| Component | CX Contact |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.026.03 (Change release number) |
| Release Type | General |
| Highlight | CX Contact 9.0.026.03
Create Consent Lists containing information about customers who have explicitly consented to receive outbound calls, emails, or SMS messages. Optionally use Sender ID-level suppression for SMS and Email channels. External Pre-Dial Validation, enabling the addition of a custom pre-dial validation step (a type of Compliance Rule) together with or in place of standard CX Contact pre-dial validation. |
| Boilerplate(s) Used | |
| Release Date | 2021-06-30 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = CLOUDCON AND labels = RN AND labels = Iteration-26 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| CLOUDCON-12947 | New | CX Contact users can now create Consent Lists containing contact information about customers who hav... | CX Contact Help |
| CLOUDCON-12556 | New | CX Contact now provides optional Sender ID-level suppression for SMS and Email channels, which is a ... | CX Contact Help |
| CLOUDCON-6081 | New | CX Contact now provides External Pre-Dial Validation, which enables you to add custom pre-dial valid... | CX Contact Help |
| CLOUDCON-12975 | New | Contact List fields Other19 and Other20 are now extended to support a maximum of 4096 ch... | |
| CLOUDCON-9614 | New | A new getDeviceAPI request enables users to obtain compliance data (such as time zone, country... | |
| CLOUDCON-12682 | New | A new panel in the Outbound Analytics > Device Import Details dashboard shows geograp... | |
| CLOUDCON-13343 | New | CX Contact users can now change the Campaign Group's status to Enabled or Disabled on th... | |
| CLOUDCON-13130 | New | CX Contact API now enables retrieval of information from the Outbound Analytics indexes using the <t... | |
| CLOUDCON-13085 | New | CX Contact now supports PostgreSQL v13 | Supported Operating Systems Reference Guide |
| CLOUDCON-12476 | New | CX Contact now supports Microsoft Edge Chromium browser, 2020 release. | Supported Operating Environment Reference Guide |
| CLOUDCON-13408 | Resolved Issue | Importing Contact Lists using Selection Rules with splitting (Split by Field) now works correctly, r... | |
| CLOUDCON-13342 | Resolved Issue | UI Modification: CX Contact now displays disabled Campaign Groups in red, with a specific icon... | |
| CLOUDCON-13328 | Resolved Issue | When importing Contact Lists, List Builder can now correctly detect the Contact time zone, based on ... | |
| CLOUDCON-13115 | Resolved Issue | API Modification: When Contact Lists are associated with labels that define the Other21 ... | |
| CLOUDCON-13088 | Resolved Issue | Delivery options for Silence and Fax call results now display (if present) in CX Contact UI dialogs ... | |
| CLOUDCON-13087 | Resolved Issue | CX Contact users can now delete treatments for Fax and Silence call results after set up. |
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