From Genesys Documentation
Revision as of 13:52, September 3, 2021 by Matthew.west@genesys.com (talk | contribs)
This is a draft page; the published version of this page can be found at PEC-Agent.
Click on any of the following to see the documentation for that version:
Communicate with customers and team members
Manage your work schedule
Integrations
Gplus Adapters integrate the Genesys Agent Workspace inside a third party Customer Relationship Management (CRM) application to enable agents to handle calls, emails, chats, and so on from inside their CRM application.