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This is a draft page; it has not yet been published.
Click on any of the following to see the documentation for that version:

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Operational Support Offerings

Genesys takes to heart your success as a Genesys Multicloud CX customer. Various teams unite as One Genesys to offer you operational support. Download the entire collection of supporting materials from all teams at the link below or explore them one by one, as you are ready, further on this page.

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Professional Services

Review how Professional Services engage with new and existing PEC customers.

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Working with Care

Find out how Genesys Customer Care can support your Cloud deployment.

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Architecture and Disaster Recovery

Learn about functional architecture, in-region redundancy, anddisaster recoveryacross regions.

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