From Genesys Documentation
m (Text replacement - "Genesys Engage Cloud" to "Genesys Engage cloud") |
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|UserFunctions= | |UserFunctions= | ||
|displayname=Email | |displayname=Email | ||
− | |contentarea= | + | |contentarea=Multicloud |
|landingpage=No | |landingpage=No | ||
|definition=Genesys Engage email incorporates email interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | |definition=Genesys Engage email incorporates email interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. |
Revision as of 13:37, July 15, 2020
This is a draft page; the published version of this page can be found at PEC-Email.
How email works
Administrator
Email classic
Engage cloud Email
Developer
Additional Resources