From Genesys Documentation
m (Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2") |
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|displayname=Agent Desktop | |displayname=Agent Desktop | ||
|previewers=ADPreview | |previewers=ADPreview | ||
| − | |contentarea= | + | |contentarea=Multicloud |
|landingpage=No | |landingpage=No | ||
|definition=Agent Desktop lets contact center agents communicate with customers and team members through phone calls and Genesys Digital channels. | |definition=Agent Desktop lets contact center agents communicate with customers and team members through phone calls and Genesys Digital channels. | ||
Revision as of 13:27, July 15, 2020
This is a draft page; the published version of this page can be found at PEC-AD.
How it works
Release Notes
Agent Features
Supervisor Features
Private Edition
Find detailed information about how to deploy this service in your environment.