Difference between revisions of "ATC/GPEandWidgets"
From Genesys Documentation
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**[https://developer.mypurecloud.com/api/webchat/widget-version2.html Follow these instructions to deploy the Version 2 widget on your website.] | **[https://developer.mypurecloud.com/api/webchat/widget-version2.html Follow these instructions to deploy the Version 2 widget on your website.] | ||
*Genesys Engage: | *Genesys Engage: | ||
| − | **[https://all.docs.genesys.com/WID/Current/Developer/GWCDeployment Genesys Engage | + | **[https://all.docs.genesys.com/WID/Current/Developer/GWCDeployment Genesys Engage cloud instructions] |
**[https://docs.genesys.com/Documentation/GWC/Current/Deployment/Welcome Genesys Engage Premise instructions] | **[https://docs.genesys.com/Documentation/GWC/Current/Deployment/Welcome Genesys Engage Premise instructions] | ||
*PureConnect: | *PureConnect: | ||
Revision as of 12:06, July 15, 2020
Contents
Learn why and how to configure a widget for use with Genesys Predictive Engagement.
1. Administrators: Create a Genesys Cloud Version 2 widget
Follow the instructions to configure a Genesys Cloud Version 2 widget.
As you configure the widget, remember:
- Give the widget a meaningful name that indicates its use with Genesys Predictive Engagement.
- The list of allowed domains for the widget should match the list of allowed domains for Genesys Predictive Engagement.
- After you save the widget, copy the deployment key for use as you complete your platform-specific configuration and deployment.
2. Developers: Configure and deploy the widget on your platform
Important
On a tracked website, you must deploy the widgets transport object above the location where you deploy the Genesys Predictive Engagement tracking snippet.- Genesys Cloud:
- Genesys Engage:
- PureConnect:
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