From Genesys Documentation
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|displayname=Genesys Softphone | |displayname=Genesys Softphone | ||
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|contentarea=PureEngage | |contentarea=PureEngage | ||
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|definition=Genesys Softphone is an application that enables your computer and phone or headset to connect to the public phone system. | |definition=Genesys Softphone is an application that enables your computer and phone or headset to connect to the public phone system. | ||
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|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
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|Title=Administrator | |Title=Administrator | ||
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|Type=Agent Features | |Type=Agent Features | ||
|Title=Using Genesys Softphone | |Title=Using Genesys Softphone | ||
| − | |Description=If you're an agent or supervisor, {{Link- | + | |Description=If you're an agent or supervisor, see {{Link-Standalone|topic=PEC-GS/Users|display text=Genesys Softphone for Agents and Supervisors}} to learn how to use Genesys Softphone. |
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Revision as of 12:22, June 4, 2020
This is a draft page; the published version of this page can be found at PEC-GS.
How it works
Administrator
Using Genesys Softphone
If you're an agent or supervisor, see Genesys Softphone for Agents and Supervisors to learn how to use Genesys Softphone.