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|displayname=Genesys Multicloud CX | |displayname=Genesys Multicloud CX | ||
| − | |admins= | + | |admins=Xavier |
| − | |editors= | + | |editors=Connie.boring@genesys.com, Dan.hicks@genesys.com, George.mather@genesys.com |
|contentarea=Genesys Multicloud CX | |contentarea=Genesys Multicloud CX | ||
|landingpage=Yes | |landingpage=Yes | ||
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|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
| + | |Type=FAQ | ||
| + | |Title=Crowdstrike outage | ||
| + | |Description={{NoteFormat| | ||
| + | As has been widely reported, a faulty software update from the security company CrowdStrike has disrupted major airlines, media companies, banks, and telecommunications firms worldwide Friday morning. | ||
| + | |||
| + | Genesys Engage Cloud did experience disruption this morning. This has been resolved and Engage Cloud is operational. We continue to work on Genesys Connect Cloud and Latitude and expect those to be restored shortly. | ||
| + | |||
| + | As new information comes to light we will continue to monitor for any impact to Genesys systems and update customers if necessary. | ||
| + | }} | ||
| + | |Columns=Yes | ||
| + | }}{{MintyDocsProductLandingSections | ||
|Title=Genesys Multicloud CX - how it works | |Title=Genesys Multicloud CX - how it works | ||
|Description=Articles describing the basics of how different Genesys Multicloud CX applications and features work, and how to get started using them. | |Description=Articles describing the basics of how different Genesys Multicloud CX applications and features work, and how to get started using them. | ||
Revision as of 10:30, July 20, 2024
Genesys Multicloud CX - how it works
Articles describing the basics of how different Genesys Multicloud CX applications and features work, and how to get started using them.
Setting up private edition
Find information on how to deploy Genesys Multicloud CX private edition in your environment.
Quick links:
All content
A list to help you find all technical content available for Genesys Multicloud CX.
User roles
Portal pages that pull together information for your role in Genesys Multicloud CX contact centers.
Multicloud integrations
Integrating Genesys Multicloud CX software with the Genesys Cloud CX services.
Hybrid integrations
Integrating Genesys Engage on-premises deployments with Genesys Cloud CX services.
Genesys Engage on-premises
Find information for users, administrators, and installers of Genesys Engage on-premises.