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|contentarea=PureEngage
 
|contentarea=PureEngage
 
|landingpage=No
 
|landingpage=No
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|definition=GenesysAgent Assist is an interface that provides continuous, real-time transcription of a customer call, along with suggested responses which update dynamically based on the ongoing conversation. Genesys Agent Assist recommendations include FAQs and Knowledge Articles which make agents more productive, efficient, knowledgeable and thereby improve the customer experience.
+
|definition=Genesys Agent Assist is an interface that provides continuous, real-time transcription of a customer call, along with suggested responses which update dynamically based on the ongoing conversation. Genesys Agent Assist recommendations include FAQs and Knowledge Articles which make agents more productive, efficient, knowledgeable and thereby improve the customer experience.
 
|Platforms=PureEngage
 
|Platforms=PureEngage
 
|ComingSoon=No
 
|ComingSoon=No
 +
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 +
|Platform=PureEngage
 +
|Type=Release Notes
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|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=PureEngage
 +
|Type=Get Started
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Type=Supervisor Features
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|Title=Administrator Resources
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|Columns=No
 +
}}{{MintyDocsProductLandingSections
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|Platform=PureEngage
 +
|Type=Agent Features
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|Title=Agent Resources
 +
|Columns=No
 +
}}
 
|workspace_id=GAA
 
|workspace_id=GAA
 
}}
 
}}

Revision as of 16:16, August 14, 2019

This is a draft page; the published version of this page can be found at GAA.
Click on any of the following to see the documentation for that version:

InstallConfig.png

Install and Config

Genesys Agent Assist Plugin for Workspace Desktop Edition Deployment Guide


Retrieved from "https://all.docs.genesys.com/Draft:GAA (2025-06-20 23:06:28)"