From Genesys Documentation
| Line 28: | Line 28: | ||
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Manage your work schedule | |Title=Manage your work schedule | ||
| − | |Links=*{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=SchO}} | + | |Links=*{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=GtgSrtd}} |
| + | *{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=SchO}} | ||
*{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=TrdgO}} | *{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=TrdgO}} | ||
*{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=TOO}} | *{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=TOO}} | ||
Revision as of 20:37, September 15, 2020
This is a draft page; the published version of this page can be found at PEC-Agent.
Click on any of the following to see the documentation for that version:
Communicate with customers and team members
Manage your work schedule
Integrations
Gplus Adapters integrate the Genesys Agent Workspace inside a third party Customer Relationship Management (CRM) application to enable agents to handle calls, emails, chats, and so on from inside their CRM application.