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|ContentArea=Multicloud
 
|ContentArea=Multicloud
 
|Description=Deliver competitively superior customer experiences and digital transformation at any scale.
 
|Description=Deliver competitively superior customer experiences and digital transformation at any scale.
 +
|Video=
 
|contentarea=Genesys Engage
 
|contentarea=Genesys Engage
 
}}
 
}}
 
{{ContentAreaLandingPageSection
 
{{ContentAreaLandingPageSection
−
|Heading=Genesys Engage cloud - how it works
+
|Heading=How Things Work in Genesys Engage Multicloud
 
|Type=Other
 
|Type=Other
−
|Description=Articles describing the basics of how different Genesys Engage cloud applications and features work, and how to get started using them.
+
|Description=Find all How It Works and Getting Started articles for the various Genesys Engage Multicloud applications and features.
 
|Links=*[[{{#switch:{{NAMESPACENUMBER}}|620=Draft:|}}PEC-Admin/HIW|Getting Started with Genesys Engage]]
 
|Links=*[[{{#switch:{{NAMESPACENUMBER}}|620=Draft:|}}PEC-Admin/HIW|Getting Started with Genesys Engage]]
 
|Status=No
 
|Status=No
 
}}
 
}}
 
{{ContentAreaLandingPageSection
 
{{ContentAreaLandingPageSection
−
|Heading=All content
+
|Heading=Release Notes
−
|Type=Other
+
|Type=Release Notes
−
|Description=Master lists to help you find all technical content available for Genesys Engage.
+
|Description=See all Genesys Engage [https://docs.genesys.com/Documentation/PSAAS/latest/RN/Welcome Release Notes].
−
|Links=*[[System/AllContent|All applications]]
+
|Links=
−
*[[UseCases|Use Cases]]
 
−
*[https://docs.genesys.com/Glossary Glossary]
 
−
*[https://docs.genesys.com/Documentation/PSAAS/latest/RN/Welcome Release notes]
 
−
*[https://docs.genesys.com/Documentation/Options Configuration options]
 
−
*[[System|System-level]]
 
−
*[https://docs.genesys.com/Documentation/International International (translated)]
 
 
|Status=No
 
|Status=No
 
}}
 
}}
 
{{ContentAreaLandingPageSection
 
{{ContentAreaLandingPageSection
−
|Heading=User roles
+
|Heading=Genesys Engage Multicloud
 
|Type=Agent
 
|Type=Agent
−
|Description=Portal pages that pull together information for your role in Genesys Engage contact centers.
+
|Description=Find content for the role that you play in the Genesys Engage Multicloud contact center.
 
|Links=*[[PEC-Admin|Administrators]]
 
|Links=*[[PEC-Admin|Administrators]]
 
*[[PEC-Agent|Agents]]
 
*[[PEC-Agent|Agents]]
 
*[[PEC-Super|Supervisors]]
 
*[[PEC-Super|Supervisors]]
−
*[[PEC-Developer|Developers]]
 
 
|Status=No
 
|Status=No
 
}}
 
}}
 
{{ContentAreaLandingPageSection
 
{{ContentAreaLandingPageSection
−
|Heading=Hybrid integrations
+
|Heading=Genesys Engage on-premises
 +
|Type=Supervisor
 +
|Description=Find all information for all users, administrators, and installers of [https://docs.genesys.com/Documentation/OnPremises Genesys Engage on-premises].
 +
|Links=
 +
|Status=No
 +
}}
 +
{{ContentAreaLandingPageSection
 +
|Heading=Genesys Engage Multicloud Developers
 +
|Type=Developer
 +
|Description=Learn about the Developer role in Genesys Engage. If you're interested in all Genesys services and APIs, check out [https://developer.genesyscloud.com Developer Resources].
 +
|Links=
 +
|Status=No
 +
}}
 +
{{ContentAreaLandingPageSection
 +
|Heading=Provisioning Genesys Engage Hybrid Integrations
 
|Type=Administrator
 
|Type=Administrator
−
|Description=Integrating Genesys Engage on-premises deployments with Genesys Cloud services.
+
|Description=Learn the essential provisioning steps to enable a hybrid integration between Genesys Engage on-premises deployments and Genesys Cloud services.
 
|Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning Genesys Engage hybrid integrations]]
 
|Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning Genesys Engage hybrid integrations]]
 
|Status=No
 
|Status=No
 
}}
 
}}
 
{{ContentAreaLandingPageSection
 
{{ContentAreaLandingPageSection
−
|Heading=Genesys Engage on-premises
+
|Heading=Suite-wide content
−
|Type=Supervisor
+
|Type=Other
−
|Description=Find information for users, administrators, and installers of [https://docs.genesys.com/Documentation/OnPremises Genesys Engage on-premises].
+
|Description=
 +
|Links=*[[UseCases|Genesys Use Cases]]
 +
*[https://docs.genesys.com/Glossary Genesys Glossary]
 +
*[https://docs.genesys.com/Documentation/PSAAS/latest/RN/Welcome Release Notes]
 +
*[https://docs.genesys.com/Documentation/Options Configuration Options]
 +
*[[System|System-level Guides]]
 +
*[https://docs.genesys.com/Documentation/International International (translated)]
 
|Status=No
 
|Status=No
 
}}
 
}}

Revision as of 15:12, July 15, 2020

Click on any of the following to see the documentation for that version:

Book.png

How Things Work in Genesys Engage Multicloud

Find all How It Works and Getting Started articles for the various Genesys Engage Multicloud applications and features.

ReleaseNotes.png

Release Notes

See all Genesys Engage Release Notes.

AgentLanding.png

Genesys Engage Multicloud

Find content for the role that you play in the Genesys Engage Multicloud contact center.

Supervisor.png

Genesys Engage on-premises

Find all information for all users, administrators, and installers of Genesys Engage on-premises.

DeveloperResources.png

Genesys Engage Multicloud Developers

Learn about the Developer role in Genesys Engage. If you're interested in all Genesys services and APIs, check out Developer Resources.

InstallConfig.png

Provisioning Genesys Engage Hybrid Integrations

Learn the essential provisioning steps to enable a hybrid integration between Genesys Engage on-premises deployments and Genesys Cloud services.

Book.png

Suite-wide content

Retrieved from "https://all.docs.genesys.com/GenesysEngageMulticloud (2025-06-19 21:43:08)"
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