From Genesys Documentation
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|landingpage=No | |landingpage=No | ||
|definition=Genesys Agent Assist provides real-time transcription of a customer call, along with suggested responses which get updated automatically based on the context of the conversation. Recommendations include FAQs and knowledge articles making agents more productive, efficient, knowledgeable and improving the overall customer experience. | |definition=Genesys Agent Assist provides real-time transcription of a customer call, along with suggested responses which get updated automatically based on the context of the conversation. Recommendations include FAQs and knowledge articles making agents more productive, efficient, knowledgeable and improving the overall customer experience. | ||
| + | |Platforms=PureEngage | ||
|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
| − | |Type= | + | |Platform=PureEngage |
| + | |Type=Release Notes | ||
|Title= | |Title= | ||
|Description= | |Description= | ||
| − | |Links={{ | + | |Links=<link to download restricted RN> |
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Platform=PureEngage | ||
| + | |Type=Install and Config | ||
| + | |Title= | ||
| + | |Description= | ||
| + | |Links={{Link-AnywhereElse|product=GAA|version=Current|manual=WDEPlugin}} | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
|workspace_id=GAA | |workspace_id=GAA | ||
}} | }} | ||
Revision as of 08:42, June 23, 2020
This is a draft page; the published version of this page can be found at GAA.
Install and Config