From Genesys Documentation
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*{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=SBO}} | *{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=SBO}} | ||
*{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=CfgO|display text=Personal information}} | *{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=CfgO|display text=Personal information}} | ||
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|workspace_id=PEC-Agent | |workspace_id=PEC-Agent | ||
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Revision as of 17:32, June 5, 2020
This is a draft page; the published version of this page can be found at PEC-Agent.
Click on any of the following to see the documentation for that version:
Communicate with customers and team members
Manage your work schedule
Integrations
Gplus Adapters integrate the Genesys Agent Workspace inside a third party Customer Relationship Management (CRM) application to enable agents to handle calls, emails, chats, and so on from inside their CRM application.