From Genesys Documentation
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|UserFunctions= | |UserFunctions= | ||
|displayname=Genesys Softphone | |displayname=Genesys Softphone | ||
| − | |contentarea= | + | |contentarea=Genesys Engage Multicloud |
|landingpage=No | |landingpage=No | ||
|definition=Genesys Softphone is an application that enables your computer and phone or headset to connect to the public phone system. | |definition=Genesys Softphone is an application that enables your computer and phone or headset to connect to the public phone system. | ||
Revision as of 14:05, June 8, 2020
This is a draft page; the published version of this page can be found at PEC-GS.
How it works
Administrator
Using Genesys Softphone
If you're an agent or supervisor, see Genesys Softphone for Agents and Supervisors to learn how to use Genesys Softphone.