From Genesys Documentation
| Line 16: | Line 16: | ||
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Manage your work schedule | |Title=Manage your work schedule | ||
| − | |Links=* | + | |Links=*{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=SchO}} |
| + | *{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=TrdgO}} | ||
| + | *{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=TOO}} | ||
| + | *{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=SBO}} | ||
| + | *{{Link-AnywhereElse|product=PEC-WFM|version=Current|manual=Agent|topic=CfgO|display text=Personal information}} | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
|workspace_id=PEC-Agent | |workspace_id=PEC-Agent | ||
}} | }} | ||
Revision as of 02:18, March 13, 2020
This is a draft page; the published version of this page can be found at PEC-Agent.
Click on any of the following to see the documentation for that version:
Communicate with customers and team members
Manage your work schedule
Integrations
Gplus Adapters integrate the Genesys Agent Workspace inside a third party Customer Relationship Management (CRM) application to enable agents to handle calls, emails, chats, and so on from inside their CRM application.