Difference between revisions of "Draft:PEC-Email"

Revision as of 22:43, February 24, 2020

This is a draft page; the published version of this page can be found at PEC-Email.

Click on any of the following to see the documentation for that version:

How email works

Release Notes

Administrator

Email classic

Engage cloud Email

Supervisor

Agent

Developer

Developer Center

Additional Resources

@@ Line 8: / Line 8: @@
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 |Platform=PureEngage
-|Type=Agent Features
+|Type=Get Started
-|Title=Agent
+|Title=How email works
-|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADTeamCommunicator Send a new email]
+|Links={{Link-AnywhereElse|product=PEC-Email|topic=HIW|standalone|display text=How email works}}
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADemail Reply to an email]
+|Columns=No
 }}{{MintyDocsProductLandingSections
 |Platform=PureEngage
-|Type=Supervisor Features
+|Type=Release Notes
-|Title=Supervisor
+|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/AD Agent Desktop Release Notes]
-|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADsuper#rev Monitor and review agent emails]
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADTeamCommunicator Send a new email]
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADemail Reply to an email]
-*[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADsuper#MyTeamWorkbins Manage workbins]
 }}{{MintyDocsProductLandingSections
 |Platform=PureEngage
@@ Line 29: / Line 25: @@
 }}{{MintyDocsProductLandingSections
 |Platform=PureEngage
-|Type=Release Notes
+|Type=Supervisor Features
-|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/AD Agent Desktop Release Notes]
+|Title=Supervisor
+|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADsuper#rev Monitor and review agent emails]
+*[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADTeamCommunicator Send a new email]
+*[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADemail Reply to an email]
+*[https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADsuper#MyTeamWorkbins Manage workbins]
+}}{{MintyDocsProductLandingSections
+|Platform=PureEngage
+|Type=Agent Features
+|Title=Agent
+|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADTeamCommunicator Send a new email]
+*[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADemail Reply to an email]
 }}{{MintyDocsProductLandingSections
 |Platform=PureEngage
@@ Line 43: / Line 49: @@
 *[https://community.genesys.com/communities/pureengagecloud?CommunityKey=1d65ddfe-95e6-4f83-a3a4-961f097e0a84 PureEngage Cloud community]
 *[https://genesyspartner.force.com/customercare/GenesysSearchExternal#t=CustomerCareArticles&sort=relevancy&f:@sfkbdccloudproductexpanded=%5BAll%7CBusiness%2FEnterprise%20Edition%7CConfiguration%20Environment,All%7CBusiness%2FEnterprise%20Edition%7CChat%20%2F%20Email%5D Email-related Knowledge Base articles]
-}}{{MintyDocsProductLandingSections
-|Platform=PureEngage
-|Type=Get Started
-|Title=How email works
-|Links={{Link-AnywhereElse|product=PEC-Email|topic=HIW|standalone|display text=How email works}}
-|Columns=No
 }}
 }}