From Genesys Documentation
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|Title=Operational Support Offerings | |Title=Operational Support Offerings | ||
|Description=Genesys takes to heart your success as a PureEngage Cloud customer. Various teams <span>unite as One Genesys to </span>offer you operational support. Download the entire collection of supporting materials from all teams at the link below or explore them one by one, as you are ready, further on this page. | |Description=Genesys takes to heart your success as a PureEngage Cloud customer. Various teams <span>unite as One Genesys to </span>offer you operational support. Download the entire collection of supporting materials from all teams at the link below or explore them one by one, as you are ready, further on this page. | ||
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|Links=* {{Repository|PEC Operational Support Master Presentation v2.pdf||Combined Operational Support slide deck}} | |Links=* {{Repository|PEC Operational Support Master Presentation v2.pdf||Combined Operational Support slide deck}} | ||
* file name:PEC Operational Support Master Presentation v2.pdf | * file name:PEC Operational Support Master Presentation v2.pdf | ||
Revision as of 19:27, October 16, 2019
This is a draft page; it has not yet been published.
Operational Support Offerings
Genesys takes to heart your success as a Genesys Multicloud CX customer. Various teams unite as One Genesys to offer you operational support. Download the entire collection of supporting materials from all teams at the link below or explore them one by one, as you are ready, further on this page.
Professional Services
Review how Professional Services engage with new and existing PEC customers.
Working with Care
Find out how Genesys Customer Care can support your Cloud deployment.
Architecture and Disaster Recovery
Learn about functional architecture, in-region redundancy, anddisaster recoveryacross regions.