From Genesys Documentation
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|Description=Find the latest information about what's new or changed in the platform infrastructure supporting Genesys Engage cloud private edition. | |Description=Find the latest information about what's new or changed in the platform infrastructure supporting Genesys Engage cloud private edition. | ||
|Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=PrivateEdition}} | |Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=PrivateEdition}} | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=Private Edition | ||
| + | |Title=Planning | ||
| + | |Links={{Notices|Notice=PEComingSoon}} | ||
| + | <!-- | ||
| + | *Need PE equivalent to {{Link-AnywhereElse|product=GenesysEngageMulticloud|version=Current|manual=GECUG}} | ||
| + | **need a link to cloud user's guide itself on multicloud main page! | ||
| + | *Is PE right for you? i.e., no Oracle, no Google Cloud yet | ||
| + | *Things to keep in mind when figuring out if you can even use PE. | ||
| + | *Links to the Lucidchart architecture (use embeds) | ||
| + | *sizing, and so on | ||
| + | *service readiness or roadmap info?--> | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Title=Operations | |Title=Operations | ||
|Description=Find information about the daily and monthly tasks that you need to consider to successfully run your contact center on Genesys Engage cloud private edition. | |Description=Find information about the daily and monthly tasks that you need to consider to successfully run your contact center on Genesys Engage cloud private edition. | ||
| − | |Links=*{{Notices|Notice=PEComingSoon}} | + | |Links={{Notices|Notice=PEComingSoon}} |
| + | <!-- | ||
| + | *Daily routine | ||
| + | *Regular (monthly) container updates (link to PE RN?) | ||
| + | **i.e., accept recommended automated updates vs | ||
| + | **selectively update | ||
| + | *Monitoring and logging | ||
| + | *Changes sort of like a MACD? | ||
| + | *Regular (monthly) container updates (link to PE RN?) | ||
| + | **i.e., accept recommended automated updates vs | ||
| + | **selectively update | ||
| + | *Staging vs production?--> | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=Private Edition | ||
| + | |Title=Working with Genesys or partners | ||
| + | |Description={{Notices|Notice=PEComingSoon}} | ||
| + | <!-- | ||
| + | *if there are different responsibilities based on whether you buy directly from Genesys or buy through a genesys partner | ||
| + | *disambiguate between the two if necessary | ||
| + | *service readiness or roadmap info?--> | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
|workspace_id=PrivateEdition | |workspace_id=PrivateEdition | ||
}} | }} | ||
Revision as of 18:26, October 29, 2021
This is a draft page; the published version of this page can be found at PrivateEdition.
Release Notes
Find the latest information about what's new or changed in the platform infrastructure supporting Genesys Multicloud CX private edition.
Setting up Genesys Multicloud CX private edition
Find general information covering what you need to know about setting up Genesys Multicloud CX private edition in your environment.
Operations
Find information about the daily and monthly tasks that you need to consider to successfully run your contact center on Genesys Multicloud CX private edition.