Difference between revisions of "RN/CXContact/9.0.026.03"

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|JQL=project = CLOUDCON AND labels = RN AND labels = Iteration-26
 
|JQL=project = CLOUDCON AND labels = RN AND labels = Iteration-26
 
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
 
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1
 +
|ReleaseDate=2021-06-30
 +
|Highlight=* Create Consent Lists containing information about customers who have explicitly consented to receive outbound calls, emails, or SMS messages.
 +
* Optionally use Sender ID-level suppression for SMS and Email channels.
 +
* External Pre-Dial Validation, enabling the addition of a custom pre-dial validation step (a type of Compliance Rule) together with or in place of standard CX Contact pre-dial validation.
 
|ReleaseTypeId=bd29a217-74d6-4220-a07b-3bdb36d5cf26
 
|ReleaseTypeId=bd29a217-74d6-4220-a07b-3bdb36d5cf26
|ReleaseDate=2021-06-30
 
|Highlight=CX Contact 9.0.026.03
 
 
Create Consent Lists containing information about customers who have explicitly consented to receive outbound calls, emails, or SMS messages.
 
 
Optionally use Sender ID-level suppression for SMS and Email channels.
 
 
External Pre-Dial Validation, enabling the addition of a custom pre-dial validation step (a type of Compliance Rule) together with or in place of standard CX Contact pre-dial validation.
 
 
|ReleaseNumber=9.0.026.03
 
|ReleaseNumber=9.0.026.03
 
}}
 
}}
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|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 
|Content=Now, when a Contact List is associated with a label that defines the Other21 and above fields, CX Contact correctly returns details for these user fields when executing the API request:GET /contact-lists/{id}/contactsPreviously in this scenario, CX Contact incorrectly returned the details for only the Other20 and below fields, regardless of the label associated with Contact List.
 
|Content=Now, when a Contact List is associated with a label that defines the Other21 and above fields, CX Contact correctly returns details for these user fields when executing the API request:GET /contact-lists/{id}/contactsPreviously in this scenario, CX Contact incorrectly returned the details for only the Other20 and below fields, regardless of the label associated with Contact List.
|LocalContent='''API Modification:''' When Contact Lists are associated with labels that define the '''Other21''' and above fields, CX Contact now correctly returns details for these user fields when executing the API request: <tt>GET /contact-lists/ {id} /contacts</tt>
+
|LocalContent='''API Modification:''' When Contact Lists are associated with labels that define the '''Other21''' and above fields, CX Contact now correctly returns details for these user fields when executing the API request: <tt>GET /contact-lists/ {id} /contacts.</tt> Previously in this scenario, CX Contact incorrectly returned the details for only the '''Other20''' and below fields, regardless of the label associated with Contact List.
 
 
Previously in this scenario, CX Contact incorrectly returned the details for only the '''Other20''' and below fields, regardless of the label associated with Contact List.
 
 
}}
 
}}
 
{{Issue
 
{{Issue

Latest revision as of 17:11, December 2, 2021

Component RN Definition[edit source]

Component CX Contact
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 9.0.026.03 (Change release number)
Release Type General
Highlight * Create Consent Lists containing information about customers who have explicitly consented to receive outbound calls, emails, or SMS messages.
  • Optionally use Sender ID-level suppression for SMS and Email channels.
  • External Pre-Dial Validation, enabling the addition of a custom pre-dial validation step (a type of Compliance Rule) together with or in place of standard CX Contact pre-dial validation.
Boilerplate(s) Used
Release Date 2021-06-30
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = CLOUDCON AND labels = RN AND labels = Iteration-26
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
CLOUDCON-12947 New CX Contact users can now create Consent Lists containing contact information about customers who hav... CX Contact Help
CLOUDCON-12556 New CX Contact now provides optional Sender ID-level suppression for SMS and Email channels, which is a ... CX Contact Help
CLOUDCON-6081 New CX Contact now provides External Pre-Dial Validation, which enables you to add custom pre-dial valid... CX Contact Help
CLOUDCON-12975 New Contact List fields Other19 and Other20 are now extended to support a maximum of 4096 ch...
CLOUDCON-9614 New A new getDeviceAPI request enables users to obtain compliance data (such as time zone, country...
CLOUDCON-12682 New A new panel in the Outbound Analytics > Device Import Details dashboard shows geograp...
CLOUDCON-13343 New CX Contact users can now change the Campaign Group's status to Enabled or Disabled on th...
CLOUDCON-13130 New CX Contact API now enables retrieval of information from the Outbound Analytics indexes using the <t...
CLOUDCON-13085 New CX Contact now supports PostgreSQL v13 Supported Operating Systems Reference Guide
CLOUDCON-12476 New CX Contact now supports Microsoft Edge Chromium browser, 2020 release. Supported Operating Environment Reference Guide
CLOUDCON-13408 Resolved Issue Importing Contact Lists using Selection Rules with splitting (Split by Field) now works correctly, r...
CLOUDCON-13342 Resolved Issue UI Modification: CX Contact now displays disabled Campaign Groups in red, with a specific icon...
CLOUDCON-13328 Resolved Issue When importing Contact Lists, List Builder can now correctly detect the Contact time zone, based on ...
CLOUDCON-13115 Resolved Issue API Modification: When Contact Lists are associated with labels that define the Other21 ...
CLOUDCON-13088 Resolved Issue Delivery options for Silence and Fax call results now display (if present) in CX Contact UI dialogs ...
CLOUDCON-13087 Resolved Issue CX Contact users can now delete treatments for Fax and Silence call results after set up.
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