Difference between revisions of "Draft:PrivateEdition"

Latest revision as of 18:16, July 18, 2022

This is a draft page; the published version of this page can be found at PrivateEdition.

Click on any of the following to see the documentation for that version:

Release Notes

Find the latest information about what's new or changed in the platform infrastructure supporting Genesys Multicloud CX private edition.

Genesys Multicloud CX Private Edition Release Notes

Setting up Genesys Multicloud CX private edition

Find general information covering what you need to know about setting up Genesys Multicloud CX private edition in your environment.

Operations

Find information about the daily and monthly tasks that you need to consider to successfully run your contact center on Genesys Multicloud CX private edition.

Operations Guide

@@ Line 1: / Line 1: @@
 {{MintyDocsProduct
-|displayname=Genesys Engage Cloud Private Edition
+|displayname=Genesys Multicloud CX Private Edition
-|contentarea=Multicloud
+|contentarea=Genesys Multicloud CX
 |landingpage=No
-|definition=TBD
+|definition=Genesys Multicloud CX private edition is a microservices-based contact center offering that adopts containerization technology for all of its services. These services are cloud-native and portable, meaning that the Genesys Multicloud CX private edition software offers the same set of features whether it is deployed on public or private clouds, on virtual machines, or on your own physical servers.
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
-|Type=Get Started
+|Type=Release Notes
-|Title=Deploying & Activating
+|Description=Find the latest information about what's new or changed in the platform infrastructure supporting Genesys Multicloud CX private edition.
-|Description=need a getting started and HIW page
+|Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=PrivateEdition}}
-|Links=* Setting up your environment
-* link to the list of all service-level guides
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Type=XYZ Documentation
+|Type=Get Started
-|Title=Planning
+|Title=Setting up Genesys Multicloud CX private edition
-|Description=Is PE right for you.
+|Description=Find general information covering what you need to know about setting up Genesys Multicloud CX private edition in your environment.
+|Links=*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|display text=Suite-level deployment}}
-Things to keep in mind when figuring out if you can even use PE.
+*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=GEServices|display text=Service-level deployment}}
-|Columns=No
-}}{{MintyDocsProductLandingSections
-|Type=XYZ Documentation
-|Title=Administering
-|Description=*Daily routine
-*Changes sort of like a MACD?
-*Regular (monthly) container updates (link to PE RN?)
-**i.e., accept recommended automated updates vs
-**selectively update
-* Staging vs production?
 |Columns=No
 }}{{MintyDocsProductLandingSections
-|Type=XYZ Documentation
+|Type=Private Edition
-|Title=Monitoring & Logging
+|Title=Operations
-|Description=*tools (for instance graphana) options and their matching services (telemetry)
+|Description=Find information about the daily and monthly tasks that you need to consider to successfully run your contact center on Genesys Multicloud CX private edition.
-*how to set alarms?
+|Links=*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=Operations|display text=Operations Guide}}
-*what to look for
-*best practice monitoring tips
-*How to use whatever Telemetry gives the user (could be in the suite-level guide and/or in the Telemetry workspace)
 |Columns=No
 }}
 |workspace_id=PrivateEdition
 }}