From Genesys Documentation
m (Text replacement - "PureEngage" to "Genesys Engage") |
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{{MintyDocsProduct | {{MintyDocsProduct | ||
|displayname=Co-browse | |displayname=Co-browse | ||
| − | |contentarea=Genesys | + | |contentarea=Genesys Multicloud CX |
|landingpage=No | |landingpage=No | ||
| − | |definition=Genesys | + | |definition=Genesys Multicloud CX Co-browse is a pure JavaScript and HTML solution that allows an agent and a customer to browse the same web page at the same time, by sharing the same instance of a browser window. |
| − | |Platform=GenesysEngage- | + | |Platform=GenesysEngage-cloud |
|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
| − | |Platform=GenesysEngage- | + | |Platform=GenesysEngage-cloud |
|Type=Agent Features | |Type=Agent Features | ||
|Title=Agent | |Title=Agent | ||
|Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADcobrow Co-browse sessions] | |Links=[https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADcobrow Co-browse sessions] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform=GenesysEngage- | + | |Platform=GenesysEngage-cloud |
|Type=Supervisor Features | |Type=Supervisor Features | ||
|Title=Supervisor | |Title=Supervisor | ||
|Links=* [https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADcobrow Co-browse sessions] | |Links=* [https://docs.genesys.com/Documentation/PSAAS/Public/Supervisor/ADcobrow Co-browse sessions] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform=GenesysEngage- | + | |Platform=GenesysEngage-cloud |
|Type=Install and Config | |Type=Install and Config | ||
|Title=Administrator | |Title=Administrator | ||
| Line 25: | Line 25: | ||
* [https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/Co-browse Enable Co-browse in Widgets] | * [https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/Co-browse Enable Co-browse in Widgets] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform=GenesysEngage- | + | |Platform=GenesysEngage-cloud |
|Type=Release Notes | |Type=Release Notes | ||
|Links=* [https://docs.genesys.com/Documentation/PSAAS/Public/RN/Cobrowse Co-browse Release Notes] | |Links=* [https://docs.genesys.com/Documentation/PSAAS/Public/RN/Cobrowse Co-browse Release Notes] | ||
| − | * [https://docs.genesys.com/Documentation/PSAAS/Public/RN/AD Agent | + | * [https://docs.genesys.com/Documentation/PSAAS/Public/RN/AD Agent Workspace Release Notes] |
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform=GenesysEngage- | + | |Platform=GenesysEngage-cloud |
|Type=Developer Resources | |Type=Developer Resources | ||
|Title=Developer | |Title=Developer | ||
| Line 36: | Line 36: | ||
* [https://developer.genesyscloud.com/ Developer Center] | * [https://developer.genesyscloud.com/ Developer Center] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform=GenesysEngage- | + | |Platform=GenesysEngage-cloud |
|Type=Additional Resources | |Type=Additional Resources | ||
| − | |Links=* [https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADVideos Agent | + | |Links=* [https://docs.genesys.com/Documentation/PSAAS/Public/Agent/ADVideos Agent Workspace videos] |
* [https://docs.genesys.com/Documentation:Videos-cloud Videos] | * [https://docs.genesys.com/Documentation:Videos-cloud Videos] | ||
| − | * [https://community.genesys.com/communities/pureengagecloud?CommunityKey=1d65ddfe-95e6-4f83-a3a4-961f097e0a84 Genesys | + | * [https://community.genesys.com/communities/pureengagecloud?CommunityKey=1d65ddfe-95e6-4f83-a3a4-961f097e0a84 Genesys Multicloud CX community] |
* [https://genesys.my.salesforce.com/home/home.jsp?sdtd=1 Co-browse-related Knowledge Base articles] | * [https://genesys.my.salesforce.com/home/home.jsp?sdtd=1 Co-browse-related Knowledge Base articles] | ||
}} | }} | ||
}} | }} | ||
Latest revision as of 19:19, July 28, 2022
Click on any of the following to see the documentation for that version:
Agent
Supervisor
Release Notes
Developer
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