Difference between revisions of "Draft:PEC-IVR"

Latest revision as of 20:50, January 17, 2022

This is a draft page; the published version of this page can be found at PEC-IVR.

Click on any of the following to see the documentation for that version:

How it works

Release Notes

Genesys IVR Offerings

@@ Line 1: / Line 1: @@
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 |definition=Interactive Voice Response (IVR) assists in resolving your customers' issues when they call into your company. Your customer and the IVR interact with one another to drill-down on what the customer wants to do and, ideally, the IVR resolves the issue without having to transfer the call to an agent.
@@ Line 10: / Line 9: @@
 |Type=Get Started
 |Title=How it works
-|Description=[[Draft:PEC-IVR/HIW|How IVR Works]]
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@@ Line 22: / Line 19: @@
 |Type=Install and Config
 |Title=Genesys IVR Offerings
-|Description=
 |Links={{Link-AnywhereElse|product=PEC-IVR|version=Current|manual=Administrator|topic=EntIVR}}
@@ Line 29: / Line 25: @@
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-a