From Genesys Documentation
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{{MintyDocsProduct | {{MintyDocsProduct | ||
|displayname=Genesys Multicloud CX | |displayname=Genesys Multicloud CX | ||
| − | |editors= | + | |admins=Xavier |
| − | |contentarea=Multicloud | + | |editors=Connie.boring@genesys.com, Dan.hicks@genesys.com, George.mather@genesys.com |
| + | |contentarea=Genesys Multicloud CX | ||
|landingpage=Yes | |landingpage=Yes | ||
|definition=Deliver competitively superior customer experiences and digital transformation at any scale. | |definition=Deliver competitively superior customer experiences and digital transformation at any scale. | ||
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|Links=*[[{{#switch:{{NAMESPACENUMBER}}|620=Draft:|}}PEC-Admin/HIW|Getting Started with Genesys Multicloud CX]] | |Links=*[[{{#switch:{{NAMESPACENUMBER}}|620=Draft:|}}PEC-Admin/HIW|Getting Started with Genesys Multicloud CX]] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| + | |Type=Private Edition | ||
| + | |Title=Setting up private edition | ||
|Description=Find information on how to deploy Genesys Multicloud CX private edition in your environment. | |Description=Find information on how to deploy Genesys Multicloud CX private edition in your environment. | ||
|Links=*[[PrivateEdition|Genesys Multicloud CX private edition portal]] | |Links=*[[PrivateEdition|Genesys Multicloud CX private edition portal]] | ||
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*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|display text=Suite-level deployment}} | *{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|display text=Suite-level deployment}} | ||
| + | *{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=Operations|display text=Suite-level operations}} | ||
*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=GEServices|display text=Service-level deployment}} | *{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=GEServices|display text=Service-level deployment}} | ||
|Columns=No | |Columns=No | ||
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Title=Multicloud integrations | |Title=Multicloud integrations | ||
| − | |Description=Integrating Genesys Multicloud CX software with the Genesys Cloud | + | |Description=Integrating Genesys Multicloud CX software with the Genesys Cloud CX services. |
|Links=*{{Link-Standalone|topic=Solution/PredictiveEngagementEngagecloud|display text=Using Predictive Engagement in Genesys Multicloud CX}} | |Links=*{{Link-Standalone|topic=Solution/PredictiveEngagementEngagecloud|display text=Using Predictive Engagement in Genesys Multicloud CX}} | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Title=Hybrid integrations | |Title=Hybrid integrations | ||
| − | |Description=Integrating Genesys Engage on-premises deployments with Genesys Cloud | + | |Description=Integrating Genesys Engage on-premises deployments with Genesys Cloud CX services. |
|Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning Genesys Multicloud CX hybrid integrations]] | |Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning Genesys Multicloud CX hybrid integrations]] | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Description=Find information for users, administrators, and installers of [https://docs.genesys.com/Documentation/OnPremises Genesys Engage on-premises]. | |Description=Find information for users, administrators, and installers of [https://docs.genesys.com/Documentation/OnPremises Genesys Engage on-premises]. | ||
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}} | }} | ||
Latest revision as of 04:56, August 8, 2024
This is a draft page; the published version of this page can be found at GenesysEngageMulticloud.
Click on any of the following to see the documentation for that version:
Genesys Multicloud CX - how it works
Articles describing the basics of how different Genesys Multicloud CX applications and features work, and how to get started using them.
Setting up private edition
Find information on how to deploy Genesys Multicloud CX private edition in your environment.
Quick links:
All content
A list to help you find all technical content available for Genesys Multicloud CX.
User roles
Portal pages that pull together information for your role in Genesys Multicloud CX contact centers.
Multicloud integrations
Integrating Genesys Multicloud CX software with the Genesys Cloud CX services.
Hybrid integrations
Integrating Genesys Engage on-premises deployments with Genesys Cloud CX services.
Genesys Engage on-premises
Find information for users, administrators, and installers of Genesys Engage on-premises.