From Genesys Documentation
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|displayname=Digital Channels | |displayname=Digital Channels | ||
|previewers=optum_preview | |previewers=optum_preview | ||
| − | |contentarea= | + | |contentarea=Multicloud |
|landingpage=No | |landingpage=No | ||
|definition=Digital Channels powers your customer interactions across chat and SMS. It provides a platform that enables you to grow sales, create more targeted marketing campaigns, and deliver exceptional customer service. The Digital Channels service processes, manages and archives customer and agent interactions across media. | |definition=Digital Channels powers your customer interactions across chat and SMS. It provides a platform that enables you to grow sales, create more targeted marketing campaigns, and deliver exceptional customer service. The Digital Channels service processes, manages and archives customer and agent interactions across media. | ||
Revision as of 13:39, July 15, 2020
Install and Config
Learn how to deploy Digital Channels in Kubernetes or using Docker Compose.
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