Difference between revisions of "ATC/GPEandWidgets"

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m (Text replacement - "\|Platforms?=([^\|]*)PureCloud([\|]*)" to "|Platform=$1GenesysCloud$2")
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*PureCloud:
 
*PureCloud:
 
**[https://developer.mypurecloud.com/api/webchat/widget-version2.html Follow these instructions to deploy the Version 2 widget on your website.]
 
**[https://developer.mypurecloud.com/api/webchat/widget-version2.html Follow these instructions to deploy the Version 2 widget on your website.]
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*PureEngage:
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*Genesys Engage:
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**[https://all.docs.genesys.com/WID/Current/Developer/GWCDeployment PureEngage Cloud instructions]
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**[https://all.docs.genesys.com/WID/Current/Developer/GWCDeployment Genesys Engage Cloud instructions]
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**[https://docs.genesys.com/Documentation/GWC/Current/Deployment/Welcome PureEngage Premise instructions]
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**[https://docs.genesys.com/Documentation/GWC/Current/Deployment/Welcome Genesys Engage Premise instructions]
 
*PureConnect:
 
*PureConnect:
 
**[https://help.genesys.com/pureconnect/mergedprojects/wh_basl_connect/desktop/widget_configuration.htm Configure widgets]
 
**[https://help.genesys.com/pureconnect/mergedprojects/wh_basl_connect/desktop/widget_configuration.htm Configure widgets]

Revision as of 12:04, July 15, 2020

Learn why and how to configure a widget for use with Genesys Predictive Engagement.

1. Administrators: Create a PureCloud Version 2 widget

Follow the instructions to configure a PureCloud Version 2 widget.

As you configure the widget, remember:

  • Give the widget a meaningful name that indicates its use with Genesys Predictive Engagement.
  • The list of allowed domains for the widget should match the list of allowed domains for Genesys Predictive Engagement.
  • After you save the widget, copy the deployment key for use as you complete your platform-specific configuration and deployment.

2. Developers: Configure and deploy the widget on your platform

Important
On a tracked website, you must deploy the widgets transport object above the location where you deploy the Genesys Predictive Engagement tracking snippet.
For complete, platform-specific instructions on configuring and deploying a widget on your platform, see the following links:
Retrieved from "https://all.docs.genesys.com/ATC/GPEandWidgets (2024-11-09 13:38:41)"
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