Difference between revisions of "ATC/GPEandWidgets"
From Genesys Documentation
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Revision as of 11:59, July 15, 2020
Contents
Learn why and how to configure a widget for use with Genesys Predictive Engagement.
1. Administrators: Create a PureCloud Version 2 widget
Follow the instructions to configure a PureCloud Version 2 widget.
As you configure the widget, remember:
- Give the widget a meaningful name that indicates its use with Genesys Predictive Engagement.
- The list of allowed domains for the widget should match the list of allowed domains for Genesys Predictive Engagement.
- After you save the widget, copy the deployment key for use as you complete your platform-specific configuration and deployment.
2. Developers: Configure and deploy the widget on your platform
Important
On a tracked website, you must deploy the widgets transport object above the location where you deploy the Genesys Predictive Engagement tracking snippet.Comments or questions about this documentation? Contact us for support!