Difference between revisions of "ATC/GPEandWidgets"

Revision as of 19:30, July 7, 2020

Genesys Predictive Engagement requires a PureCloud Widgets Version 2 widget in order to display chats to customers:

Give the widget a meaningful name that indicates its use with Genesys Predictive Engagement.
The list of allowed domains for the widget should match the list of allowed domains for Genesys Predictive Engagement.
After you save the widget, copy the deployment key for use as you complete your platform-specific configuration and deployment.

Important

On a tracked website, you must deploy the widgets transport object above the location where you deploy the Genesys Predictive Engagement tracking snippet.

For complete, platform-specific instructions on configuring and deploying a widget on your platform, see the following links:

@@ Line 21: / Line 21: @@
 *Give the widget a meaningful name that indicates its use with {{MINTYDOCSPRODUCT}}.
-*The list of allowed domains for the widget should match the {{Link-Standalone|topic=ATC/RequiredPCDomains|display text=list of allowed domains for {{MINTYDOCSPRODUCT}}}}
+*The list of allowed domains for the widget should match the {{Link-Standalone|topic=ATC/RequiredPCDomains|display text=list of allowed domains for {{MINTYDOCSPRODUCT}}}}.
+*After you save the widget, copy the deployment key for use as you complete your platform-specific configuration and deployment.
 |Status=No
 }}{{Section