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|contentarea=Genesys Engage Multicloud
 
|contentarea=Genesys Engage Multicloud
 
|landingpage=No
 
|landingpage=No
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|definition=Agent Desktop lets contact center agents communicate with customers and team members through phone calls and Genesys Digital channels.l
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|definition=Agent Desktop lets contact center agents communicate with customers and team members through phone calls and Genesys Digital channels.
 
|ComingSoon=No
 
|ComingSoon=No
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections

Revision as of 19:50, June 10, 2020

This is a draft page; the published version of this page can be found at PEC-AD.
Click on any of the following to see the documentation for that version:

GetStarted.png

How it works

How Agent Workspace works

ReleaseNotes.png

Release Notes

Agent Workspace

InstallConfig.png

Administrator

Agent Setup - Agent desktop settings

Managing Accessibility for Agent Workspace

AgentLanding.png

Agent Features

Agent Workspace Help

Supervisor.png

Supervisor Features

Agent Workspace Supervisor Help

PrivateEditionBlack.png

Private Edition

Find detailed information about how to deploy this service in your environment.


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