From Genesys Documentation
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{{MintyDocsProduct | {{MintyDocsProduct | ||
| + | |WithTabber= | ||
| + | |UserFunctions= | ||
|displayname=Genesys Agent Assist | |displayname=Genesys Agent Assist | ||
| − | |contentarea= | + | |contentarea=Genesys Engage Multicloud |
|landingpage=No | |landingpage=No | ||
|definition=Genesys Agent Assist provides real-time transcription of a customer call, along with suggested responses which get updated automatically based on the context of the conversation. Recommendations include FAQs and knowledge articles making agents more productive, efficient, knowledgeable and improving the overall customer experience. | |definition=Genesys Agent Assist provides real-time transcription of a customer call, along with suggested responses which get updated automatically based on the context of the conversation. Recommendations include FAQs and knowledge articles making agents more productive, efficient, knowledgeable and improving the overall customer experience. | ||
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|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
|Type=Get Started | |Type=Get Started | ||
| + | |Title= | ||
| + | |Description= | ||
|Links={{#mintydocs_link:topic=GAA/agent-assist-overview|standalone|link text=Agent Assist Overview}} | |Links={{#mintydocs_link:topic=GAA/agent-assist-overview|standalone|link text=Agent Assist Overview}} | ||
|Columns=No | |Columns=No | ||
Revision as of 15:59, June 8, 2020
This is a draft page; the published version of this page can be found at GAA.
Install and Config