From Genesys Documentation
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|displayname=Agent Desktop | |displayname=Agent Desktop | ||
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|landingpage=No | |landingpage=No | ||
|definition=Agent Desktop lets contact center agents communicate with customers and team members through phone calls and Genesys Digital channels. | |definition=Agent Desktop lets contact center agents communicate with customers and team members through phone calls and Genesys Digital channels. |
Revision as of 16:36, February 7, 2020
This is a draft page; the published version of this page can be found at PEC-AD.
How it works
Release Notes
Agent Features
Supervisor Features
Private Edition
Find detailed information about how to deploy this service in your environment.