From Genesys Documentation
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|Title=Operational Support Offerings | |Title=Operational Support Offerings | ||
|Description=Genesys takes to heart your success as a PureEngage Cloud customer. Various teams <span>unite as One Genesys to </span>offer you operational support. Download the entire collection of supporting materials from all teams at the link below or explore them one by one, as you are ready, further on this page. | |Description=Genesys takes to heart your success as a PureEngage Cloud customer. Various teams <span>unite as One Genesys to </span>offer you operational support. Download the entire collection of supporting materials from all teams at the link below or explore them one by one, as you are ready, further on this page. | ||
| − | |Links=* [https://genesyslab.sharepoint.com/:b:/s/GlobalIX/ | + | |Links=* [https://genesyslab.sharepoint.com/:b:/s/GlobalIX/Ecio5gfGSi5BmYcJ55fOH2YBN9SXaOsJ2UMh4G5X08reQ?e=iZ5uHb link to the combined Operational Support slide deck] |
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|Title=Professional Services | |Title=Professional Services | ||
|Description=Review how Professional Services engage with new and existing PEC customers. | |Description=Review how Professional Services engage with new and existing PEC customers. | ||
| − | |Links=* [https://genesyslab.sharepoint.com/:b:/s/GlobalIX/ | + | |Links=* [https://genesyslab.sharepoint.com/:b:/s/GlobalIX/Ef0eOf8LFpGjadTkxWLs4MBETqpT1V8ntrauT5KOPvtzw?e=b5RLPY link to Professional Services document] |
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Title=Working with Care | |Title=Working with Care | ||
|Description=Find out how Genesys Customer Care can support your Cloud deployment. | |Description=Find out how Genesys Customer Care can support your Cloud deployment. | ||
| − | |Links=* [https://genesyslab.sharepoint.com/:b:/s/GlobalIX/ | + | |Links=* [https://genesyslab.sharepoint.com/:b:/s/GlobalIX/Ecio5gfGSi5BmYcJ55fOH2YBN9SXaOsJ2UMh4G5X08reQ?e=iZ5uHb link to Customer Care document] |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
Revision as of 09:42, October 16, 2019
This is a draft page; it has not yet been published.
Operational Support Offerings
Genesys takes to heart your success as a Genesys Multicloud CX customer. Various teams unite as One Genesys to offer you operational support. Download the entire collection of supporting materials from all teams at the link below or explore them one by one, as you are ready, further on this page.
Professional Services
Review how Professional Services engage with new and existing PEC customers.
Working with Care
Find out how Genesys Customer Care can support your Cloud deployment.
Architecture and Disaster Recovery
Learn about functional architecture, in-region redundancy, anddisaster recoveryacross regions.