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|editors=Fahiza.hussain@genesys.com, Rajeswari.varunkumar@genesys.com, Monique.gionet@genesys.com, Monica.villegas@genesys.com, Blake.Roux, Craig.Beckerleg, George.Mather, Lena.Oreshkina
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|previewers=Fahiza.hussain@genesys.com
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|contentarea=Genesys Multicloud CX
|contentarea=PureEngage
 
 
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|definition=Genesys system-level guides provide system-level reference information about the Genesys operating environment, supported media interfaces, product availability, interoperability, licensing, hardware sizing, database sizing, and migration. You can also find information on system security, events and models, resource capacity planning, and proactive content. You can use this information to help you plan upgrades for your Genesys software and to add new Genesys products to your environment. Unless otherwise stated, these guides are valid for the Genesys 7.x-8.x releases to date. For additional details about changing or upgrading Genesys software, you should also review your product’s documentation.
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|definition=Genesys system-level guides provide system-level reference information about the Genesys operating environment, supported media interfaces, product availability, interoperability, licensing, hardware sizing, database sizing, and migration.
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|Type=Get Started
|Title=On-premises system-level documentation
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|Title=Genesys Multicloud CX
|Description=This site is the future location for Genesys Engage on cloud and private cloud content. You can access legacy Genesys Engage on-premises content at the link below.
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|Description=System-level documentation, including requirements for Genesys Multicloud CX. Genesys Multicloud CX private edition requirements are coming here soon.
|Links=* [https://docs.genesys.com/Documentation/System System-level documentation for Genesys Engage on-premises]
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|Title=Security and compliance
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|Description=View information on general security and compliance information for Genesys Multicloud CX.
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|Title=Deprecation notices
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|Description=View all deprecation notices for Genesys Multicloud CX.
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|Links=*{{Link-Standalone|topic=System/AllDeprecations}}
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|Title=End of Life Cycle Table/End of Sale
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|Description=View the products, components, and suites on the End of Life (EOL) track for Genesys Multicloud CX, Genesys Multicloud CX on-premises, and PureConnect.
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|Links=*{{Link-Standalone|topic=System/EOL}}
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*{{Repository|Genesys Multicloud CX & PureConnect Lifecycle Policy.pdf||Genesys Multicloud CX & PureConnect Lifecycle Policy}}
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*{{Repository|End-of-Sale-Genesys-Hardware-Nov2020.pdf||End of Sale Advisory: Genesys Hardware products/Genesys platform}}
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|Type=Release Notes
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|Title=On-premises
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|Description=You can access Genesys Multicloud CX on-premises content at the link below.
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|Links=*[https://docs.genesys.com/Documentation/System System-level documentation for Genesys Multicloud CX on-premises]
 
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Latest revision as of 08:15, February 14, 2023

This is a draft page; the published version of this page can be found at System.
Click on any of the following to see the documentation for that version:
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Genesys Multicloud CX

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Security and compliance

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Deprecation notices

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End of Life Cycle Table/End of Sale

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On-premises

Retrieved from "https://all.docs.genesys.com/Draft:System (2025-06-20 09:55:55)"