From Genesys Documentation
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{{MintyDocsProduct | {{MintyDocsProduct | ||
| − | |displayname=Outbound | + | |displayname=Outbound (CX Contact) |
| − | |contentarea= | + | |previewers=OUPreview |
| + | |contentarea=Genesys Multicloud CX | ||
|landingpage=No | |landingpage=No | ||
|definition=Proactively engage with customers across multiple channels to manage expectations and keep them informed throughout their journeys. | |definition=Proactively engage with customers across multiple channels to manage expectations and keep them informed throughout their journeys. | ||
| Line 8: | Line 9: | ||
|Type=Get Started | |Type=Get Started | ||
|Title=How it works | |Title=How it works | ||
| − | |Description={{ | + | |Description={{Link-Standalone|topic=PEC-OU/HIW}} |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Type=Release Notes | |Type=Release Notes | ||
| − | |Links= | + | |Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=CX_Contact|display text=CX Contact release notes}} |
| − | + | *[https://docs.genesys.com/Documentation/PSAAS/Public/RN/Outbound Outbound legacy release notes] | |
| − | [https://docs.genesys.com/Documentation/PSAAS/Public/RN/Outbound Outbound legacy | ||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Type=Install and Config | |Type=Install and Config | ||
|Title=Administrator | |Title=Administrator | ||
| − | |Links= | + | |Links=*{{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXContact|topic=GetStarted}} |
| − | + | *{{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXContact}} | |
| − | [https://docs.genesys.com/Documentation/PSAAS/latest/Administrator/Outbound Outbound legacy | + | *[https://docs.genesys.com/Documentation/PSAAS/latest/Administrator/Outbound Outbound legacy] |
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|Columns=No | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=Agent Features | ||
| + | |Title=Agent | ||
| + | |Links={{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADOutbound}} | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=Private Edition | ||
| + | |Description=Find detailed information about how to deploy this service in your environment. | ||
| + | |Links=* {{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXCPEGuide}} | ||
| + | |Columns=Yes | ||
}} | }} | ||
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}} | }} | ||
Latest revision as of 16:15, July 21, 2022
This is a draft page; the published version of this page can be found at PEC-OU.
How it works
Release Notes
Agent
Private Edition
Find detailed information about how to deploy this service in your environment.