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{{MintyDocsProduct
 
{{MintyDocsProduct
|displayname=Genesys Engage Cloud Private Edition
+
|displayname=Genesys Multicloud CX Private Edition
|contentarea=Multicloud
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|contentarea=Genesys Multicloud CX
 
|landingpage=No
 
|landingpage=No
|definition=Note to writers: the layout of info on this page should map to different collections of content (i.e., "guides). Do not overstuff the deployment/setting up guide with too much.
+
|definition=Genesys Multicloud CX private edition is a microservices-based contact center offering that adopts containerization technology for all of its services. These services are cloud-native and portable, meaning that the Genesys Multicloud CX private edition software offers the same set of features whether it is deployed on public or private clouds, on virtual machines, or on your own physical servers.
 
|ComingSoon=No
 
|ComingSoon=No
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
|Type=XYZ Documentation
+
|Type=Release Notes
|Title=Planning
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|Description=Find the latest information about what's new or changed in the platform infrastructure supporting Genesys Multicloud CX private edition.
|Links=*Need PE equivalent to {{Link-AnywhereElse|product=GenesysEngageMulticloud|version=Current|manual=GECUG}}
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|Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=PrivateEdition}}
**need a link to cloud user's guide itself on multicloud main page!
 
*Is PE right for you? i.e., no Oracle, no Google Cloud yet
 
*Things to keep in mind when figuring out if you can even use PE.
 
*Links to the Lucidchart architecture (use embeds)
 
*sizing, and so on
 
*service readiness or roadmap info?
 
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
 
|Type=Get Started
 
|Type=Get Started
|Title=Setting up
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|Title=Setting up Genesys Multicloud CX private edition
|Description=need a getting started and HIW page
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|Description=Find general information covering what you need to know about setting up Genesys Multicloud CX private edition in your environment.
|Links=*Setting up your environment
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|Links=*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|display text=Suite-level deployment}}
*link to the list of all service-level guides
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*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=GEServices|display text=Service-level deployment}}
*initial configuration (helm overrides)
 
*link to key sections in {{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide}}
 
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
|Type=XYZ Documentation
+
|Type=Private Edition
 
|Title=Operations
 
|Title=Operations
|Links=*Daily routine
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|Description=Find information about the daily and monthly tasks that you need to consider to successfully run your contact center on Genesys Multicloud CX private edition.
*Regular (monthly) container updates (link to PE RN?)
+
|Links=*{{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=Operations|display text=Operations Guide}}
**i.e., accept recommended automated updates vs
 
**selectively update
 
*Monitoring and logging
 
*Changes sort of like a MACD?
 
*Regular (monthly) container updates (link to PE RN?)
 
**i.e., accept recommended automated updates vs
 
**selectively update
 
*Staging vs production?
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
|Type=XYZ Documentation
 
|Title=Working with Genesys or partners
 
|Description=*if there are different responsibilities based on whether you buy directly from Genesys or buy through a genesys partner
 
*disambiguate between the two if necessary
 
*service readiness or roadmap info?
 
 
|Columns=No
 
|Columns=No
 
}}
 
}}
 
|workspace_id=PrivateEdition
 
|workspace_id=PrivateEdition
 
}}
 
}}

Latest revision as of 18:16, July 18, 2022

This is a draft page; the published version of this page can be found at PrivateEdition.
Click on any of the following to see the documentation for that version:

ReleaseNotes.png

Release Notes

GetStarted.png

Setting up Genesys Multicloud CX private edition

PrivateEditionBlack.png

Operations

Retrieved from "https://all.docs.genesys.com/Draft:PrivateEdition (2025-06-21 13:54:31)"