From Genesys Documentation
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{{MintyDocsProduct | {{MintyDocsProduct | ||
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|displayname=Genesys Softphone | |displayname=Genesys Softphone | ||
| − | |contentarea=Genesys | + | |previewers=GSPreview, Bpaugam |
| + | |contentarea=Genesys Multicloud CX | ||
|landingpage=No | |landingpage=No | ||
|definition=Genesys Softphone is an application that enables your computer and phone or headset to connect to the public phone system. | |definition=Genesys Softphone is an application that enables your computer and phone or headset to connect to the public phone system. | ||
|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
| − | |Platform= | + | |Platform=GenesysEngage-cloud |
|Type=Get Started | |Type=Get Started | ||
|Title=How it works | |Title=How it works | ||
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|Links={{Link-Standalone|topic=PEC-GS/HIW}} | |Links={{Link-Standalone|topic=PEC-GS/HIW}} | ||
|Columns=No | |Columns=No | ||
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|Type=Release Notes | |Type=Release Notes | ||
|Title=Release Note | |Title=Release Note | ||
| − | | | + | |Links={{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=GenesysSoftphone|display text=Genesys Softphone and Genesys Softphone VDI Adapter Release Notes}} |
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|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Type=Install and Config | |Type=Install and Config | ||
|Title=Administrator | |Title=Administrator | ||
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|Links={{Link-AnywhereElse|product=PEC-GS|version=Current|manual=Administrator|topic=SPOverview|display text=Get Started}} | |Links={{Link-AnywhereElse|product=PEC-GS|version=Current|manual=Administrator|topic=SPOverview|display text=Get Started}} | ||
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|Title=Using Genesys Softphone | |Title=Using Genesys Softphone | ||
|Description=If you're an agent or supervisor, see {{Link-Standalone|topic=PEC-GS/Users|display text=Genesys Softphone for Agents and Supervisors}} to learn how to use Genesys Softphone. | |Description=If you're an agent or supervisor, see {{Link-Standalone|topic=PEC-GS/Users|display text=Genesys Softphone for Agents and Supervisors}} to learn how to use Genesys Softphone. | ||
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|Columns=No | |Columns=No | ||
}} | }} | ||
|workspace_id=PEC-GS | |workspace_id=PEC-GS | ||
}} | }} | ||
Latest revision as of 01:45, April 29, 2022
This is a draft page; the published version of this page can be found at PEC-GS.
How it works
Administrator
Using Genesys Softphone
If you're an agent or supervisor, see Genesys Softphone for Agents and Supervisors to learn how to use Genesys Softphone.