From Genesys Documentation
m (Text replacement - "Genesys Engage" to "Genesys Multicloud CX") |
m (Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX") |
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{{MintyDocsProduct | {{MintyDocsProduct | ||
|displayname=Email | |displayname=Email | ||
| − | |contentarea=Multicloud | + | |contentarea=Genesys Multicloud CX |
|landingpage=No | |landingpage=No | ||
|definition=Genesys Multicloud CX email incorporates email interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | |definition=Genesys Multicloud CX email incorporates email interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | ||
Revision as of 20:50, January 17, 2022
This is a draft page; the published version of this page can be found at PEC-Email.
How email works
Administrator
Email classic
Engage cloud Email
Developer
Additional Resources