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m (Text replacement - "|contentarea=Multicloud" to "|contentarea=Genesys Multicloud CX")
 
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{{MintyDocsProduct
 
{{MintyDocsProduct
 
|displayname=eServices Manager
 
|displayname=eServices Manager
|contentarea=PureEngage
+
|previewers=ESPreview
 +
|contentarea=Genesys Multicloud CX
 
|landingpage=No
 
|landingpage=No
 
|definition=The eServices Manager Plug-in gives you the tools to respond to incoming interactions using pre-written Standard Responses. You can also customize the Standard Responses using Field Codes to add a personal touch and create Screening Rules in order to screen interactions for specific words or phrases, which you can then use to decide how to handle the interaction.
 
|definition=The eServices Manager Plug-in gives you the tools to respond to incoming interactions using pre-written Standard Responses. You can also customize the Standard Responses using Field Codes to add a personal touch and create Screening Rules in order to screen interactions for specific words or phrases, which you can then use to decide how to handle the interaction.
 
|ComingSoon=No
 
|ComingSoon=No
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
|Platform=PureEngage
+
|Platform=GenesysEngage-cloud
 
|Type=Get Started
 
|Type=Get Started
 
|Title=Get started
 
|Title=Get started
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|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
|Platform=PureEngage
+
|Platform=GenesysEngage-cloud
|Type=Release Notes
 
|Description=[[LinkToRN|Link to RN]] [There is no Cloud RN for this component]
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
|Platform=PureEngage
 
 
|Type=Install and Config
 
|Type=Install and Config
 
|Title=Administrator
 
|Title=Administrator

Latest revision as of 20:50, January 17, 2022

This is a draft page; the published version of this page can be found at PEC-ES.
Click on any of the following to see the documentation for that version:
Retrieved from "https://all.docs.genesys.com/Draft:PEC-ES (2025-06-20 14:20:50)"