From Genesys Documentation
m (Text replacement - "Genesys Engage" to "Genesys Multicloud CX") |
|||
Line 35: | Line 35: | ||
|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
|Type=Developer Resources | |Type=Developer Resources | ||
− | |Description=Find information and tutorials about the Genesys | + | |Description=Find information and tutorials about the Genesys Multicloud CXment Services (GES) API for Callback. |
− | |Links=*{{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=CallbackRESTAPIsandTutorials|display text=Genesys | + | |Links=*{{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=CallbackRESTAPIsandTutorials|display text=Genesys Multicloud CX REST APIs and Tutorials for Callback}} |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections |
Revision as of 21:11, November 9, 2021
This is a draft page; the published version of this page can be found at PEC-CAB.
How callback works
Find information about the ways in which you can provide callback functionality in your contact center.
Release Notes
Find information about what changes in each release.
Get Started
Start here if you are new to the Callback UI.
Administrator
Find information about how to provision Callback and what you'll need to configure to support various callback scenarios.
Developer Resources
Find information and tutorials about the Genesys Engagement Services (GES) API for Callback.
Private Edition
Find detailed information about how to deploy this service in your environment.