View source for PEC-CAB

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|contentarea=Genesys Engage Multicloud
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|definition=Genesys Callback, which takes its name from the most typical form of deferred voice connection, supports a range of callback scenarios, including the classic callback offered by an IVR as well as call-ins that your customers initiate from your mobile app.
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|Platform=PureEngage
|Type=Get Started
|Title=How callback works
|Description=Find information about the ways in which you can provide callback functionality in your contact center.
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|Type=Release Notes
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|Description=Find information about what changes in each release.
|Links=*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GES Callback Release Note]
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|Platform=PureEngage
|Type=Get Started
|Title=
|Description=Start here if you are new to the Callback UI.
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|Platform=PureEngage
|Type=Install and Config
|Title=Administrator
|Description=Find information about how to provision Callback and what you'll need to configure to support various callback scenarios.
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|Platform=PureEngage
|Type=Developer Resources
|Title=
|Description=Find information and tutorials about the Genesys Engagement Services (GES) API for Callback.
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