Drilldown: TaskSummary

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TaskSummary > TocName : About outcome predictions and probabilities or About sessions and events or Agent desktop settings overview or Set up IWD or Set up SMS or Web messaging

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productshort:
ATC (3) · Draft:ATC (3) · Draft:PEC-AS (1) · Draft:PEC-DC (1) · Draft:PEC-IWD (1) · PEC-AS (1) · PEC-DC (1)
ComingSoon:
No (11)
Role:
None (6) · Administrator (5)
DisplayName:
About journey shaping with sessions and events (2) · About outcome predictions and probabilities (2) · About web messaging (2) · Agent desktop settings overview (2) · Set up IWD (1) · Set up SMS (2)
TocName: (Click arrow to add another value)
Dimension:
None (5) · Outcomes (2) · Sessions (2) · WebMessaging (2)
Product:
Agent Setup (2) · Digital Channels (2) · Genesys Predictive Engagement (6) · Intelligent Workload Distribution (1)
Manual:
AdminGuide (6) · Administrator (3) · ManageCC (2)
Application:
None (7) · Agent Workspace, Agent Setup (4)
UseCase:
None (10) · BO02 (1)
Platform:
None (5) · GenesysCloud (4) · PureConnect, GenesysCloud (2)
PEPageType:
None (11)

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