Drilldown: SMART UseCase

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SMART UseCase > RequiresOr: CE01

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MintyDocsVersion:
Current (15)
MintyDocsProduct:
Genesys Use Cases (15)
MintyDocsManual:
GenesysCloud (1) · GenesysEngage-onpremises (10) · PureConnect (4)
ID:
BO06 (1) · BO07 (1) · CE03 (2) · CE09 (1) · CE11 (1) · CE27 (1) · EE01 (1) · EE04 (1) · EE07 (2) · EE08 (2) · EE31 (1) · SL06 (1)
Title:
None (12) · Genesys Agent Assist with Google Contact Center AI (1) · Genesys Callback (1) · Genesys Outbound Dialer (1)
Offering:
GenesysCloud (1) · GenesysEngage-onpremises (10) · PureConnect (4)
SellableItems:
None (3) · Advanced Server (2) · Advanced Session (2) · ASR and TTS (1) · At least one Inbound SMART USE Case is required (1) · Basic Session (2) · CIM (1) · CIM HA (Optional) (1) · Conversation Manager (1) · Genesys Callback (1) · Genesys Infomart (1) · Genesys Infomart - HA (optional) (1) · Genesys Interaction Recording - Voice Recording (2) · Genesys Interaction Recording – Screen Recording (1) · Genesys Interaction Recording – Screen Recording HA (Optional) (1) · Genesys Interaction Recording – Voice Recording HA (Optional) (2) · Genesys Workforce Management (1) · GVP (1) · GVP HA (optional) (1) · Intelligent Automation Omnichannel Self-Service (1) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · Interaction Media Server - Large Appliance - Gen9 (2) · Interaction Quality Manager (2) · Interaction Recorder Add-on (2) · Interaction Recorder Master Key Password (2) · Interaction Recorder Server (2) · Interaction Web Portal Agent License – Concurrent (2) · Interaction Web Portal Enterprise License (2) · Interaction Web Portal Organizational License (2) · Interaction Web Portal Server License (1) · Interaction Web Portal Server License​ ​ (1) · No sellable items (3) · Please reference prerequisits (2) · Screen Recorder Session (1) · See Prerequisits (1) · See sellable items for CE01 CE02 CE18 CE21 CE22 CE24 or CE25 (1)
RequiresAll:
None (14) · CE07 (1)
RequiresOr: (Click arrow to add another value)
Optional:
None (12) · CE16 (2) · CE18 (2) · CE19 (2) · CE31 (1) · CE41 (1) · EE14 (2) · EE31 (1)
Exceptions:
None (13) · CE03 (1) · CE07 (1) · CE08 (1) · CE09 (1) · CE10 (1) · CE11 (1) · CE12 (2) · CE27 (1) · CE28 (1) · CE31 (1) · CE41 (1)
Requires:
None (15)
Video:
None (14) · 312195823 (1)
DocVersion:
v 1.0.1 (3) · v 1.0.2 (2) · v 1.1.4 (3) · v 1.1.5 (1) · v 2.0.0 (1) · v 2.2.1 (1) · ver 1.0.1 (1) · ver 1.0.3 (1) · version 1.0.2 (1) · versions 1.2.4 (1)

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