Drilldown: SMART UseCase

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SMART UseCase > Optional: Other & DocVersion : v. 1.2.1 or Other

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MintyDocsVersion:
Current (25)
MintyDocsProduct:
None (1) · Genesys Use Cases (24)
MintyDocsManual:
GenesysCloud (9) · GenesysEngage-onpremises (12) · PureConnect (4)
ID:
BO01 (1) · BO02 (1) · BO04 (1) · BO06 (1) · BO11 (2) · CE02 (1) · CE07 (1) · CE08 (1) · CE09 (2) · CE10 (1) · CE11 (1) · CE13 (1) · CE16 (1) · CE31 (2) · CE41 (2) · CE43 (1) · EE31 (1) · EE32 (1) · OP01 (1) · SL06 (1) · WE03 (1)
Title:
None (14) · Employee Performance (1) · Genesys Agent Assist with Google Contact Center AI (1) · Genesys Agent Copilot (1) · Genesys Blended AI Bots (2) · Genesys Business Communications (1) · Genesys Omnichannel Notifications (1) · Genesys Task Distribution (1) · Genesys Voice Bots (1) · Genesys Voicebots (1) · Genesys Work Automation (1)
Offering:
GenesysCloud (9) · GenesysEngage-onpremises (12) · PureConnect (4)
SellableItems:
None (13) · CIM (6) · Genesys Infomart - HA (Optional) (6) · Intelligent Automation Omnichannel Self-Service (4) · SIP Business Continuity (Optional) (4) · CIM (HA) (4) · Genesys Infomart (4) · SIP Interaction (4) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (4) · Genesys Interactive Insights (3) · PureConnect: MRCP ASR Feature License (Optional) (3) · Interaction Workspace (3) · SIP Interaction HA (optional) (3) · PureConnect: Speech Recognition Services (Optional) (3)
Other values:
RequiresAll:
None (19) · BO02 (1) · CE01 (1) · CE02 (1) · CE07 (1) · CE11 (1) · CE12 (1) · CE43 (1)
RequiresOr:
None (18) · BO02 (1) · BO03 (1) · CE01 (4) · CE02 (2) · CE18 (2) · CE19 (2) · CE29 (2) · CE34 (3)
Optional: (Click arrow to add another value)
Exceptions:
None (23) · CE03 (1) · CE07 (1) · CE08 (1) · CE09 (1) · CE10 (1) · CE11 (1) · CE12 (2) · CE27 (1) · CE28 (1) · CE31 (1) · CE41 (1)
Requires:
None (25)
Video:
None (17) · 312195823 (1) · 383260904 (1) · 390961231 (1) · 407614711 (1) · 443291013 (1) · 463028065 (1) · 526149198 (1) · 641804199 (1)
DocVersion: (Click arrow to add another value)

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