Drilldown: SMART UseCase

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SMART UseCase > Requires: None & DocVersion : V 1.0.0 or v 2.2.1 or ver 1.0.0

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MintyDocsVersion:
Current (13)
MintyDocsProduct:
Genesys Use Cases (13)
MintyDocsManual:
GenesysCloud (2) · GenesysEngage-onpremises (1) · PureConnect (10)
ID:
BO06 (1) · BO11 (1) · CE09 (1) · CE19 (1) · CE29 (1) · EE01 (1) · EE03 (1) · EE10-A (1) · EE10-B (1) · EE10-C (1) · EE23 (1) · EE24 (1) · EE25 (1)
Title:
None (3) · Genesys Advanced Text and Speech Analytics (1) · Genesys Employee Schedule Preferences (3) · Genesys Shrinkage Management (1) · Genesys SMS Routing (1) · Genesys Social Media Routing (1) · Genesys Text and Speech Analytics for Compliance (1) · Genesys Text and Speech Analytics for Customer Service (1) · Genesys Workforce Scheduling for Voice (1)
Offering:
GenesysCloud (2) · GenesysEngage-onpremises (1) · PureConnect (10)
SellableItems:
None (11) · At least one Inbound SMART USE Case is required (1) · CIM (1) · CIM HA (Optional) (1) · Genesys Infomart (1) · Genesys Infomart - HA (optional) (1) · Intelligent Automation Omnichannel Self-Service (1) · Interaction Speech Rec Tier 1 - Additional Language (1) · Interaction Speech Rec Tier 1 - Base Language (1) · Interaction Speech Rec Tier 2 - Base Language (1) · Interaction Speech Rec Tier 3 - Additional Language (1) · ITTS Additional Language (1) · ITTS Base Langage (1) · PureConnect: Interaction Attendant Remote Data Query (Optional) (1) · PureConnect: Interaction Speech Recognizer (ISR) (Optional) (1) · PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (1) · PureConnect: MRCP ASR Feature License (Optional) (1) · PureConnect: Secure Input IVR (Optional) (1) · PureConnect: Speech Recognition Services (Optional) (1) · ​ For additional personalization Genesys recommends this use case in conjunction with Genesys Customer Authentication (CE07) for PureConnect. PureConnect: Voice XML Interpreter (1) · ​ Intelligent Automation Omnichannel Self-Service - HA (Optional)​ (1)
RequiresAll:
None (12) · CE43 (1)
RequiresOr:
None (12) · CE01 (1) · CE02 (1)
Optional:
None (10) · BO02 (1) · CE01 (1) · CE03 (1) · CE07 (1) · CE09 (1) · CE11 (1) · CE16 (2) · CE18 (2) · CE19 (1) · CE22 (1) · CE29 (1) · EE14 (1)
Exceptions:
None (12) · CE03 (1) · CE07 (1) · CE08 (1) · CE09 (1) · CE10 (1) · CE11 (1) · CE12 (1) · CE27 (1) · CE28 (1) · CE31 (1) · CE41 (1)
Requires: (Click arrow to add another value)
Video:
None (10) · 312195823 (1) · 463028065 (1) · 473349437 (1)
DocVersion: (Click arrow to add another value)

Showing below up to 13 results in range #1 to #13.

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