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SMART Meta > Title :
Genesys Agent Assist with Google Contact Center AI or
Genesys Quality Management or
Genesys Shrinkage Management
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Improve employee performance with quality management (2) ·
Improve operational effectiveness by better managing agent non-working time (1) ·
Monitor customer and agent conversations to provide the agent with timely prompts and additional information (1) ·
stomer and agent conversations to provide the agent with timely prompts and additional information (1)
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