Drilldown: SMART Meta

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SMART Meta > Title : Genesys Agent Assist with Google Contact Center AI or Genesys Outbound Dialer or Genesys Selective Recording

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ID:
CE11 (1) · CE39 (1) · EE05 (1) · EE06 (1) · EE30 (1)
Title: (Click arrow to add another value)
Subtitle:
Deliver selective recording of your agents based on metadata for review purposes (1) · Improve customer communications and increase sales conversion using powerful dialer capabilities (1) · Improve customer communications with outbound calling (1) · Monitor customer and agent conversations to provide the agent with timely prompts and additional information (1) · stomer and agent conversations to provide the agent with timely prompts and additional information (1)
SolutionCategory:
Customer Engagement (2) · Employee Engagement (3)
Solution:
Outbound (2) · Workforce Engagement (3)

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