Drilldown: SMART Meta

Jump to: navigation, search

Choose a table:


SMART Meta > Subtitle : Monitor customer and agent conversations to provide the agent with timely prompts and additional information or Monitor customer behavior on your website to enable proactive engagement or Optimize employee utilization and operational effectiveness by forecasting and scheduling for all omnichannel interactions while empowering staff through various scheduling techniques and empower employees with self-administration of their schedule.

Use the filters below to narrow your results.

ID:
CE23 (1) · EE05 (1) · WF01 (1)
Title:
Genesys Agent Assist with Google Contact Center AI (1) · Genesys Forecasting and Scheduling (1) · Genesys Web Monitor (1)
Subtitle: (Click arrow to add another value)
SolutionCategory:
None (1) · Customer Engagement (1) · Employee Engagement (1)
Solution:
Digital (1) · Workforce Engagement (2)

Showing below up to 3 results in range #1 to #3.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/SMART_Meta (2024-11-01 22:52:44)"